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Questions & Answers for iPMS
Questions & Answers for iPMS
- In order to ensure clients to use the iPMS platform expertly, what kind of technical assistance will be provided?
- Documents: Operation Handbook; Common Services and Related Processing Methods; Finance Audit Process Video: online video training and help Field: irregular field training, inspection tour by engineers
- What kind of services does Luopan provide?
- 7×24 hours: Telephone/QQ/MSN/SKYPE/EMAIL/SMS assistance
- Will the data get lost when the system interrupts because of network fault?
- Luopan’s server has adopted several backup measures, such as double computer rooms, double lines, double power supplies, multi - servers, multi - hard risks, to ensure the data will never be lost.
- How much does iPMS cost?
- The price depends on three factors: 1. How many rooms the hotels own; 2. what kind of service the hotels choose; 3. How long the hotels would like to pay, per month, per half year or per year
- How to pay for iPMS?
- Cash; check; draft; online payment; room exchange (advanced reservation is a must)
- How to prevent front desk staffs go on line?
- Through technical treatment, hotels’ front desk computer can only log in Luopan iPMS or other specified websites.
- What software or hardware is needed for iPMS?
- A computer can get online, no limitation of the operation system, no need of any other software.
- How long is needed to implement iPMS?
- Once the contract is signed, the clients can go on line the same day. Training and the practice can be completed within 8 hours. No need of installation and professional maintenance.
- Is there any limitation when I login iPMS? How to control the system authority?
- No limitation under default condition. You can login the system and do business all over the world on any computer which can be connected to internet and you also can set authorities on your demand, e.g.: only a certain user can login it on certain computers. Set internal role authority and preset the contents which can be operated and searched by a certain person.