Pandora Hotel

“Our rapid growth required a highly flexible an easy to learn property management system in order to keep up with high occupancy levels.”

About

Hong Kong Pandora Hotel, located in the famous Kowloon area of Hong Kong, is an avant-garde fashion three-star boutique hotel. Pandora is a two minutes’ walk from Jotun subway station and the area features a distinctive temple street night market, jade market and other tourist attractions. The convenient location gives you easy access to Kowloon and Hong Kong island. No matter who you are, business travel or leisure vacation, Pandora Hotel will provide a special travel and living experience.

Solutions

Challenge

Pandora hotel is located in a high traffic and ideal location in the heart of Kowloon, Hong Kong. When the hotel first opened, it quickly became an overnight success due to its convenient location, superior amenities, and an English-speaking staff. Due to its tourist friendly location, Pandora receives almost 100% of its guests from reservations.

The hotel needed an agile and comprehensive property management system to manage this high volume. However, the search for a effective PMS was difficult due to the prohibitive implementation and training costs of most full-featured property management systems.

Solution

Pandora selected Luopan’s Cloud PMS solution because it could be easily implemented in weeks and was #1 from a price/performance standpoint.

Results

During high season, Pandora can easily reach 100% occupancy. Staff routinely comment on how easy and reliable the system is. This in turn gives the staff more time to effectively take care of their guests and worry less about systems issue.

Feedback

“Our rapid growth required a highly flexible an easy to learn property management system in order to keep up with high occupancy levels. Luopan’s Cloud PMS has enabled us to effectively manage our hotel in a more efficient and productive manner. The user interface is intuitive and easy to learn which reduces my human resource costs.

I personally own several properties and travel frequently. Thus, I really love the ability to manage my hotel from any device from anywhere in the world.”