Yuquan Simpson Hotel

“We built our business from the ground up. Each guest was earned by word-of-mouth and our popularity is the result of a strong business foundation.”

About

Yuquan Simpson Hotel, Jinan City, is a Shangdong-Hong Kong joint venture four-star foreign hotel. It is China’s first table tennis themed hotel.

Located in the central business district’s core area of Jinan City, it has a business area of 60,000 square meters and is very short distance away from scenic spots like Spouting Spring, Daming Lake, and Thousand-Buddha Mountain. It is also conveniently located near all sorts of recreational facilities, financial institutions, and shopping malls. Yuquan’s building is designed using the unique style of  the “山” Chinese character, making it one of the landmark buildings in Jinan City.

Solutions

Challenge

Yuquan encountered several problems when selecting software to manage its hotel. First, most software solutions had a prohibitive initial capital requirement that included buying software, hardware, training staff, and hiring consultants. Secondly, the solutions were very difficult to use and not at all scalable. Lastly the support offered by traditional hotel software providers was very lackluster.

Solution

Yuquan turned to Luopan because of all the benefits of the Luopan Cloud combined with industry leading 24/7 customer service. It uses Luopan Cloud PMS, Web Services, and Mobile Services.

Results

Yuquan was able to realize all of it’s management goals while spending a fraction of the cost of traditional management software systems.

Feedback

“We built our business from the ground up. Each guest was earned by word-of-mouth and our popularity is the result of a strong business foundation. I believe Luopan is similar in that regard. Luopan’s products and customer service all seem to reflect a company that treasures and values each and every one of its customers. The customer support team not only solves our problems, but also provides suggestions on how to improve and do things even better. I am very impressed with Luopan’s dedication to quality and value.”